Empire Today LLC Reviews and Complaints

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Empire Today LLC Reviews

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  • Very Satisfied Customers



    I am a sales representative for Empire Today, and very proud to be so. I have an extreme amount of satisfied customers. Not only are our prices and products fantastic, but the installation and customer service much surpasses our competitors. As a matter of fact, most of our business is from Referrals! Many repeat customers. I believe strongly that most negative comments regarding Empire Today are falsely claimed. I couldn't think of a more "customer oriented" company than Empire Today. That is why we are number 1. Anonymous Sales Representative for Empire Today, LLC More...
    (Home Improvement)
    Mybuster66's Picture   Mybuster66    1 Comments   Comments
  • Irfan Al-Haq



    January 16th, my wife set up an in-home estimate with a sales rep from Empire Today. We were finally ready for carpet in our new house. At the time, I was installing a new kitchen floor & the plan was for my wife to meet us around 2:30 pm. coordinate a voyage involving two boys under the age of 3 made her 45 minutes late. I was apologetic and told Irfan he could come back another time but he kindly said it was no problem and he didn’t mind waiting. He stayed busy taking measurements and even gave me a few tips on the floor I was installing. I work in sales and know very well how... More...
    (Home Improvement)
    Markydon33's Picture   Markydon33    1 Comments   Comments
  • Carpet Purchasing Experience



    Today, Dec 5th 2011, I had an appointment with an Empire Sales Rep for an estimate on a carpet installation. The minute I saw Paul Pyrcz I felt very comfortable and welcoming. The whole sale went smooth and was communicated very well. He was nice, didn't push me into buying something that was out of my needs, and tried his hardest to get me a carpet install at a price that accommodated my budget. In two days the carpet will be installed and I have faith that the representative (Paul Pyrcz) will reflect the experience I'll have with the contractors. I have much confidence in this... More...
    (Home Improvement)
  • Jeffrey King Sale Associates



    I have had such a wonderful experience with the Sales Associate, Jeff King, from Empire Today. He was courteous, professional, honest, patient and was very knowledgeable about the products he was selling. He did such a good job that when we decided a couple of months later to have more floors put in we requested that he be the representative. He made it a very easy experience both times and he even impressed my husband (who really doesn't like to shop). I would definitely request him again and truly appreciate his knowledge. If more people took pride in their work like he did the... More...
    (Home Improvement)
    KDomingos's Picture   KDomingos    1 Comments   Comments
  • unlicensed salesman, installers



    Empire Today delivered 3 inferior products on one invoice and used high pressure tactics to persuade me to accept. Solid wood risers on stairs/delivered particle board faced with formica, solid wood treads/delivered 2 1/2 flooring. Did not accept. Unlicenced salesman/unlicensed subcontractors/no background checks. After discovering same day theft after carpet installation that was not industry standard, no stretching, tacking or proper tools,, could not provide address of installler who signed completion invoice and could not provide, name,phone number or address of his partner. The loss... More...
    (Home Improvement)
    rhdelp's Picture   rhdelp    1 Comments   Comments
  • SHERRY SMITH - SALES



    On Wednesday, April 27th, Sherry Smith came out to my new property to assist me with picking out new flooring for my new property and she was very professional and very knowledgeable about the products she sells for Empire Today, LLC. and she also did not push anything on me. She showed me the different products and explained the quality of the products and pricing. You have a great asset to the company with Sherry Smith. Sherry, thank you so much for making this less stressful. I appreciate you. =) Crissy More...
    (Miscellaneous)
    cantu7469's Picture   cantu7469    0 Comments   Comments
  • Carpet Purchase



    Lino Lee 3Y1 just left, we made a very easy decision w/ his help purchasing carpet w/o any "canned sales pitches" just a bottom line price, no plus padding, moving furniture, taxes, etc. We were going to get some estimates, but there was no need to w/ him, quality, service, price & warranty were all presented precisely. Our install is due tommorrow, will write about that later. Lino actually showed up on time & called first. WOW, REAL CUSTOMER SVC! Jannette & Kenny Hockenberry More...
    (Home Improvement)
    jann's Picture   jann    0 Comments   Comments

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