Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Empire Today LLC Complaint - unlicensed salesman, installers - Carpet
Empire Today LLC Complaint

Empire Today LLC Complaint

ADVERTISEMENT

unlicensed salesman, installers - Carpet


Empire Today delivered 3 inferior products on one invoice and used high pressure tactics to persuade me to accept. Solid wood risers on stairs/delivered particle board faced with formica, solid wood treads/delivered 2 1/2 flooring. Did not accept. Unlicenced salesman/unlicensed subcontractors/no background checks. After discovering same day theft after carpet installation that was not industry standard, no stretching, tacking or proper tools,, could not provide address of installler who signed completion invoice and could not provide, name,phone number or address of his partner. The loss prevention manager has refused to speak to me the consumer, only to the police. The BBB will not handle cases with police involvement/at Empire Todays' request all complaints are handled through Chicago BBB which is extremely deceptive when you look up records in home state. This company can be described as operating as bait and switch, 3 items on one invoice can not be a coincidence, especially when they badger you to accept inferior material. No regard for the consumer.No one would pick up random individuals on the street, allow them to enter your home or your neighbors, Empire Today by not verifying names, addresses, phone numbers, background checks of installers did just that. Regina H. Delp


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Empire Today LLC
SUBMIT a ticket
for Empire Today LLC
WATCH videos
for Empire Today LLC
More Empire Today LLC Reviews and Complaints MORE reviews and complaints
for Empire Today LLC

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments


Business says: (6 years ago)
 0
Regina, I’m sorry to hear that you’re not satisfied with the product we’ve installed in you home. As a company, we’re committed to the practice of good business ethics, and we want you to be satisfied with your product, installation and overall experience. I’ve been able to review your account and it’s my understanding that we’ve offered to work with you on a resolution. Our number one goal is customer satisfaction and we want to make sure you’re happy with everything. Please feel free to email me at customersupport@empiretoday.com or call me at 888-588-2315 x4195 with any further questions or concerns you may have.






login with Facebook and share your reviews

More Empire Today LLC reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team